$6 Monthly Dial-up Internet Service by

Milwaukee-Online.com

262-542-1110

Tech Information

Technical Information

New as of October 2009

If you can get on the internet but can't get email this is why..

The @milwol.com is no longer used for e-mail logon- only for dial-up.

Simply use the 1st part of your email address before the @milwol.com in your email program such as Outlook Express. Drop the @milwol.com.

The you@milwol.com is ONLY for dial-up logon now. Dial-up has a separate logon system for the e-mail system and needs the @milwol.com.

The password needed to logon to webmail is the same password needed to logon to POP3 e-mail. In other words, there is only one password for e-mail of any kind, so if the password is working for webmail, it will work for POP3 e-mail.

For XP dial-up setup use these reference screens.

Windows 98/ME setup info follows after this XP section. (click Windows 98/ME setup info to go there or scroll down)

To start- Go to My Computer

Select My Network Places

Select View network connections

Click Next to Create a new connection

Click Next

Choose setup my connection manually as below (put green dot in circle)

Select Connect using a dial-up modem as below, then click Next

Enter Milwaukee Online in the ISP blank & click Next

If you can dial 414 toll-free enter the Milwaukee Online phone number 1-414-908-0911 (you do not need the 1-414 if you are in the 414 area code) & click Next. Please check "Areas Served" page for Waukesha County (Pewaukee is 262-264-0029)and other areas.

Click here if you can NOT dial 414 toll-free for more numbers!

Enter your assigned Milwaukee Online user name as shown using the @milwol.com.com. Your user name is ALWAYS your complete email address. Then click Next

Next you will see the following

Click Finish and you will see the following

Click Dial to try it out

We suggest you go back to Network Connections, right click on your new Milwaukee Online Dial-up icon- select Properties and set your options on the Options tab as shown below for best service

If you have call waiting go to the General tab & put a check in Use dialing rules

Click on the Dialing Rules button

Then click on Edit & check box To disable call waiting, click on the down arrow to select *70 to disable call waiting for this call only. Call waiting will return when you end your Milwaukee Online connection.

Click OK. Way to go – you can now dial in.

e-Mail setup

To set up e-mail open Outlook Express (Outlook is similar), select Tools-Accounts-Mail tab-Add-Mail. In the Display name blank enter your name as you want it to appear.

Enter your assigned e-Mail address as shown below

Next enter the mail server info as shown below

Important! Your account name is your assigned login name as shown below. It will no longer work with the @milwol.com. Enter your password and check Remember password if you do not want to have to enter it each time you check e-Mail. Leave it un-checked if you want to keep others out of your e-Mail. (If you are unable to log into email try using @starmax after your login- I don't know why but one of our clients has to use this.)

Click Next

Click Finish, BUT you are not done yet.. It's time to setup your e-Mail account. Go back to Outlook Express, (Outlook is similar), select Tools-Accounts-Mail tab-Your account-Properties-Servers tab and put a check in the My server requires authentication box. If you do not do this you cannot send out e-Mail. See below.

Important! Your account name is your assigned login name as shown below. It will no longer work with the @milwol.com.

Click OK and you are DONE! These settings are the same for Windows XP and Windows 98/ME/2000

These are the Windows 98/ME screens and information

Dial in number 1-414-908-0911 (don't forget the "1")

If you are in 414 area code simply use 908-0911

Use *70, 1-414-908-0911 if you have call waiting

Or *70, 908-0911 (*70 temporarily turns off call waiting)

The comma causes a two second delay- (you may need 2 or 3)

Click here if you can NOT dial 414 toll-free for more numbers!

	Pop3 server= mail.milwol.com (Incoming mail)
	SMTP server= mail.milwol.com (Outgoing mail)
	Set to "My server requires authentication" as shown below (not Secure Password Authentication- use the one below it)
	Do not use the @milwol.com on your account name after 10-19-09

After you have performed "Make new connection" in My Computer, Dial-Up Networking, right click on the new icon, go to Server Types & TCP/IP Settings and set it up as in the dialog boxes below. Then click OK and close the box. Double click on your new MilwOL icon, enter your logon name, (you@milwol.com) be sure to use the @milwol.com in your logon, enter your password and you are done. Your account name is your full e-mail address.

You can choose and go back and forth at your discretion your e-Mail address. Example you@milwol.com or you@milwaukee-online.com both work and you can use either at any time without letting me know which you want because they are both yours.

Make sure you can call area code 414 without paying long distance charges. You are responsible for any toll charges by your phone company.

You can test your Milwaukee Online e-mail 24/7 by sending a message to test@milwol.com. It will auto-reply back to you if everything is OK.

Be sure to set dialup networking to auto disconnect in case you forget to hang up.

If you are unable to get service working at your location you can bring your computer into our lab and we will set it up free of charge- call for appointment.

Limited accounts only- when your time for the month is used up, you have to wait until the 1st of the next month to get back on line or upgrade service to a higher time limit service. The time you have already used is deducted from the new service unless the new service is unlimited.

You can upgrade as often as you like free of charge.

Downgrading your service carries a $15 service charge per downgrade.

To set up Outlook Express to reduce online time

On the Tools menu, click Options.
On the Connection tab, select the Hang up after sending and receiving check box.

Notes

To reconnect to send or receive messages, on the Tools menu, point to Send and Receive, and then select the option you want.

If you select an IMAP folder when you are offline, and you have not checked Work Offline from the File menu, Outlook Express will reconnect, and will not hang up when you click Send/Receive.